There are a few ways you can get help with your citation software issues:
Citation and reference management software facilitates the research process by storing citation information to the sources you are using.
Most citation management software packages make it easy to quickly search through the sources you have used in the past in order to automatically generated in-text and bibliographic citations.
Many citation management software packages also facilitate the organization, discovery, and annotation of sources.
Increasingly, citation managment software additionally facilitates collaboration using cloud-based storage and social networking features.
The George Mason University Libraries support the Zotero citation management software, which is freely available to the public.
Examples of citation management software include: